Privacy Policy


 

An introduction

Your concerns and concern about the confidentiality and privacy of data is a matter of utmost importance to us. We hope that this will be achieved through this policy.

This policy has been prepared to help you understand the nature of the data we collect from you when you visit the "Agri-CBS" application on the Internet and how we deal with this personal data.

 

Acknowledgment of consent

The application requests permission to allow it to use some options through your phone, for example, but not limited to the geographical location, photo gallery, camera and any data that would improve the level of our service and the displayed content. By agreeing to the request, you have given us permission to use any of these options within the permissible limits. According to the application's privacy policy. 

 

The personal data required of you

We may collect, use and process the following data about you

The data you provide to us when you register through the application, including but not limited to your name, phone number, e-mail, address and other data.

- the data you provide to us when you register your company on the Application; This includes, but is not limited to, company name, website, geographic location, telephone numbers and other data.

Data related to the companies' products, including all information and means of communication.

- Data about your balance on the application, whether recharging the balance or discounting in return for using the application services.

- Data you provide to us when you report a problem with the use of the application or customers.

- The data you provide to us when a problem occurs related to the electronic payment process.

- Data that you provide to us when you contact us or when you contact our technical support.

Data that we consider necessary to verify your identity or to ensure the validity and legality of any operations you perform through the application, including a copy of your passport, a copy of your national identity or a copy of the commercial registry or tax number of your company.            

We keep all data related to your transactions or activities that you carry out through the application.

We keep the data that you provided to us when you answered questions or surveys through the application.

You know and agree that we may collect your data in our electronic records or paper records as we see fit.

 

Browsing data and streaming data

As you browse the "Agri-CBS" application on different networks, we collect browsing data and data flow that shows the pages you visited on the application, the type of features you used, the duration of your visit to a particular page, etc. This information will not identify you or be associated with you personally. We use this information to complete, support and analyze the services provided to you through us, facilitate and improve your use of the Application, comply with any legal requirements and provide or enable third parties to provide you with specialized or relevant advertising content and/or recommendations regarding the Application and its services; This information may only be disclosed to our employees and to third parties involved in carrying out your transactions, facilitating your service, and analyzing and supporting your use of the Application.

At any time you visit any website, including this website or application, the host server will record your Internet protocol address, the date and time of the visit, the type of Internet browser you use and the address of any website that you refer to this application on the network.

 

Marketing your data

We do not sell or rent your personal information to third parties for their marketing purposes without your express consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. In the event that you do not wish to receive marketing communications from us by e-mail or participate in our advertising personalization programs, simply inform us of your choice by e-mail.

 

Disclosure of your personal information

We may disclose your personal information to third party service providers who provide services such as application hosting, data analysis, payment execution, infrastructure provision, information technology services, customer service, email sending services, credit card execution and other similar services to enable them to provide services.

Providing any person to whom you send messages regarding content related to the Application with your data and information.  

We may disclose your personal information to our employees and to any party involved in providing the service to you and to analyze and support your use of the Application. We may disclose your information as necessary to protect our legal rights, if the information relates to malicious conduct, or we have a good faith belief that such action is necessary to: 

* Comply with the requirements of the law or comply with governmental orders, court decisions, or legal procedures submitted to us.

* To protect and defend our property or other rights, and users of the Application.

We may disclose your personal information to an associate or any third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any part of our business, assets or service, including without limitation in connection with With any bankruptcy proceedings or similar proceedings.

 This includes exchanging information with other companies and institutions for fraud protection and credit risk protection.

 

Limitations of our use of your data

We are always committed to protecting your privacy and therefore we use your personal data for the following purposes:

To enable you to use our services optimally, and to always provide you with the best.

- To create your account or profile through which you communicate with us through the application.

- To process the data you provide through our services, such as ensuring that your email or phone number is active, usable and owned by you.

- To enable you to subscribe to our services and view your services through the application.

- To enable the customer to charge his balance on the application, and enable you to activate all the services of the application.

- To automatically bill the customer’s account through the application and calculate the difference between the amount paid to recharge your balance and the actual amount paid for subscribing to the services.               

. To receive and respond to questions, complaints and inquiries from you

 To receive and respond to your comments and evaluation of the service you received through our application.

- To process your answers to the questionnaires submitted through the application and which you participated in answering.

To provide you with information about the services you request through our application.

. - For internal business purposes such as improving our services

To personalize the content, recommendations and advertising that we and third parties provide to you.

To contact you about government communications and, in our sole discretion, about changes to the Privacy Policy, Terms of Use, or any of our other policies.

To comply with regulatory and legal obligations.

For purposes disclosed at the time you provide your information, with your consent, and in accordance with this Privacy Policy.

For the purposes of implementing our terms and conditions.

To solve problems and prevent illegal activities including scams and hacking.

To provide you with news about, modify or improve our services, including by communicating with you electronically via e-mails or by telephone by calling your phone number.

 

Protect your personal data

The "Agri-CBS" application contains secure pages to collect information about the user and the most important data is stored in an encrypted form. We use various technical and administrative practices to help protect the confidentiality, security, and integrity of the data stored in our system and the application is committed to the following:

- The application undertakes to keep your personal or banking data for the period required by the nature of the transaction you perform through the application.

- The application undertakes not to deal with your personal data for purposes that are not authorized or permitted for a fee or for free with any other party unless it is required or authorized by us under the relevant regulations and instructions, or with the prior written consent of the user to whom the information relates.

- The application undertakes to maintain records that contain personal data of the user or any records of electronic communications, in our custody or under our control or with our agents.

The Application undertakes to take reasonable steps to ensure that the User's personal data, and related records, are protected in a manner appropriate to its importance.

We pledge to protect your privacy at all times, and that we will never sell your personal data, or allow it to be shared with third parties.

 

Information Security

We use as much organizational, technical and administrative measures as possible to protect your information that is under our control. Unfortunately, no data transmission over the Internet or a data storage system can be guaranteed to be 100% secure. 

You must notify us immediately of the problem by contacting us in accordance with the “Contacting Us” section; Please note that if you choose to notify us by email, it will delay the time it takes for us to respond to the problem.

 

Third party data

This Privacy Policy does not address (and we are not responsible for) the privacy of information or other practices of third parties, including without limitation any of our affiliates and any third party operating any website or application that contains a link to it. The presence of a link in the application does not imply approval of the site or application to which the link leads from us or our affiliates.

 

Modify your personal data

You may update your personal information at any time by logging in to your membership account and accessing My Account, where you can update your personal information described in Account Information.

 Sometimes, and according to what the administration of the application deems appropriate, we may not allow the modification of some or all of your data until after referring to us and communicating with our customer service.

Amendments to the privacy and confidentiality of information policy 

- We have the right to amend our privacy policy at any time, and we will publish a public notice through the application of new amendments, and we will update the “last updated date” at the top of this document.

Your continued use of the Application after this policy has been updated constitutes your express acceptance of these modifications and your legal acceptance of the new practices and provisions.

- If you do not agree to the new modifications and updates, you must immediately stop using the application.

- Review the Privacy Policy from time to time to see its provisions and updates.

 

Obligations of users and customers

- Users and customers of the application are bound by this agreement and to maintain the confidentiality and privacy of their personal data, and they acknowledge on their personal responsibility that the disclosure of personal data to the other party is at their own responsibility without any interference from us, and without any liability on us.

- Users and customers of the application agree that the application only controls the data that it collects by itself or that the customer provides us with, and we have no control over any data provided by the customer to another customer, so the customer must not disclose to other customers any personal data It is not necessary to provide services, and providing any data to other customers directly is at the customer's responsibility without any legal or joint liability on the application.

- Customers and users of the application are obligated to maintain all the data they obtain about other customers, whether through us or by the customers themselves, and they acknowledge not to exploit this data in any sales, communication, direct or indirect marketing, or any exploitation of data of any kind without obtaining The consent of the customer who owns the data, and in the event that any user breaches these obligations, he shall bear all responsibilities, claims and compensation without any liability to us.

- Users and customers of the application undertake to maintain the secrets of the application, and each of them shall be liable to us for any breach of the confidentiality of the application and its operations.

- You agree to avoid using any means that would help to collect data about other users, including their e-mail, mobile numbers and other means of communication. 

 

When you contact us 

All data provided by you will be treated as confidential. The forms that are submitted directly on the application require providing data that will help us improve the application. The data provided by you will be used to respond to all your inquiries, comments, or requests by this application or any of its affiliate sites. 

- For any inquiries related to the privacy policy, you can send an email from within the application via the "Contact Us" page or contact customer service. 

- Incoming and outgoing calls to customer service may be recorded for quality and training purposes.